Good Morning, I have forwarded a message we received from Supra regarding keybox battery reporting issue. Thank you, Victor Victor J. Raymos, RCE, CRS, ABR AE/CEO St. Augustine & St. Johns County Board of REALTORS(r) 1789 Lakeside Avenue St. Augustine, FL 32084 904-829-8738 ae@stjohnsrealtors.org<mailto:ae@stjohnsrealtors.org> Dear Customer, We are aware of an issue in SupraNET and SupraWEB that inaccurately reflects Supra Keybox battery levels as 0%. This is a reporting issue and not an issue with the keyboxes themselves. Please do not replace keyboxes for a low battery without first verifying the keybox is inoperable by attempting to open the shackle or key container. We plan to have this issue resolved in the coming days and will notify you when it has been fixed. We apologize for any inconvenience. Regards, Supra [cid:image001.png@01D44AB1.C0C8F810]