Good Morning, Please see the email below from Black Knight Customer Care regarding the closure of their customer care in observance of Labor Day, Monday, September 2nd. The email also lists the remaining 2019 Support Closures. Thank you, Victor Victor J. Raymos, RCE, CRS, ABR Association Executive/CEO St. Augustine / St. Johns County Board of Realtors ae@stjohnsrealtors.com<mailto:ae@stjohnsrealtors.com> Phone: 904-829-8738 Fax: 904-823-9512 From: Black Knight MLS Solutions <paragonmlsmessaging@marketing-bkfs.com> Sent: Monday, August 26, 2019 10:25 AM To: Victor Raymos <ae@stjohnsrealtors.org> Subject: Black Knight Customer Care Closure (Sept 2, 2019) [http://info.email-bkfs.com/cdnr/34/acton/attachment/35341/f-0034/2/-/-/-/-/image.jpg] Black Knight Customer Care Closure (Sept 2, 2019) Hello Victor, As a reminder, Black Knight MLS Customer Care will be closed Monday, September 2, in observance of Labor Day. Normal business hours will resume on Tuesday, September 3, 2019, as follows: Monday-Friday: 6AM to 8PM Central Saturday: 9AM to 3PM Central Sunday: 11AM to 3PM Central To report a down system please dial on-call support at 913-238-1117, at any time, 24 hours/day. Only board staff may use this service. Remaining 2019 Support Closures Labor Day Monday, September 2, 2019-Closed Thanksgiving Eve Wednesday, November 27, 2019-Early Close @ 5pm CT Thanksgiving Day Thursday, November 28, 2019-Closed Christmas Eve Tuesday, December 24, 2019-Early Close @ 3pm CT Christmas Day Wednesday, December 25, 2019-Closed New Year's Eve Tuesday, December 31, 2019- Early Close @ 5pm CT Thank you and Happy Holidays Black Knight MLS Solutions TM SM ® Trademark(s) of Black Knight IP Holding Company, LLC, or an affiliate. © 2019 Black Knight Financial Technology Solutions, LLC. All Rights Reserved. 601 Riverside Avenue, Jacksonville, FL 32204, United States Black Knight<https://info.email-bkfs.com/acton/ct/35341/s-07e3-1908/Bct/l-dyn-ldc-00a1/l-dyn-ldc-00a1:19e/ct0_0/1?sid=TV2%3APrXdkWmur> | Privacy Statement<https://info.email-bkfs.com/acton/ct/35341/s-07e3-1908/Bct/l-dyn-ldc-00a1/l-dyn-ldc-00a1:19e/ct1_0/1?sid=TV2%3APrXdkWmur> | Unsubscribe<http://info.email-bkfs.com/acton/rif/35341/s-07e3-1908/-/l-dyn-ldc-00a1:19e/l-dyn-ldc-00a1/zout?sid=TV2%3APrXdkWmur> If you wish to receive Black Knight emails to your inbox, please whitelist this IP address: 216.41.143.216. [http://info.email-bkfs.com/acton/o/35341/s-07e3-1908/l-dyn-ldc-00a1:19e/l-dyn-ldc-00a1/UVADTDTDU/endline.gif]