Urgent Supra Notice for eKey Holders Please see the urgent notice below, received from Supra, regarding the absolute need to update your eKey to a new version of Supra eKey app prior to updating your iPhone or iPad to Apple's new operating system, iOS 13 that will be released on Thursday, September 19th! Failure to update to the new version of Supra eKey app before you update your iPhone or iPad to Apple's new operating system may cause you eKey to not be able to access lockboxes!! Victor J. Raymos, RCE, CRS, ABR Association Executive/CEO St. Augustine / St. Johns County Board of Realtors ae@stjohnsrealtors.com<mailto:ae@stjohnsrealtors.com> Phone: 904-829-8738 Fax: 904-823-9512 Dear Supra Keyholder, Apple will release a new operating system, iOS 13, for iPhones and iPads, on Thursday, September 19. A new version of Supra eKEY app is now available in the Apple app store. Important! Please update your eKEY app to this new version before you update your iPhone or iPad to iOS 13. You may not be able to access keyboxes if you use a previous version of the eKEY app with iOS 13. To update to the latest version of the eKEY app: 1. Go to your iPhone or iPad home screen and tap the App Store icon 2. Tap the Updates icon in the bottom right of the screen 3. Scroll to locate the eKEY app and select Update or select Update All at the top of the screen to update all of your apps. Questions? Contact Supra directly at 877-699-6787 or supraekey.com Thank you, The Supra Team