Good Afternoon, We are excited to offer another Mediation training session that will include a new Ombudsman Services training. The cost is $120 per student for a two day course that offers 11 hours of CE Credit. This training will be at the Board office on June 1st and 2nd. The class is limited to 35 students and we already have 9 students signed up. I have attached the flyer for further details. Ombudsman is an individual appointed to receive and resolve disputes through constructive communication and advocating for consensus and understanding. Ombudsman procedures, which may be adopted and utilized at the discretion of boards and associations, are intended to provide enhanced communications and initial problem-solving capacity at the local level. Professional Standards Policy Statement #59, Associations to provide Ombudsman Services, in the current NAR Code of Ethics and Arbitration Manual, provides as follows: Every local and state association of REALTORSR is required to offer, either directly or as part of a cooperative enforcement agreement ombudsman services to members, clients, and consumers on or before January 1, 2016. Please call the board to sign up as this class will fill up quickly! Thank you, Victor Victor J. Raymos, RCE, CRS, ABR AE/CEO St. Augustine & St. Johns County Board of REALTORSR 1789 Lakeside Avenue St. Augustine, FL 32084 904-829-8738 ae@stjohnsrealtors.org <mailto:ae@stjohnsrealtors.org>